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[16:17:37] <jgunn> what was that about?
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[17:55:01] <Kevin P. Fleming> there is also the potential issue of having to mute (suppress) the audio for the recording for a short time (user controlled) during the call, without stopping the session and starting a new one
[17:55:22] <Kevin P. Fleming> an example is when a call center agent is having a credit card number read to the over the call, and the entire call is to be recorded *except* the credit card number
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